Terms & Conditions

Welcome to CHINT’s eCommerce Website (“Website”). By accessing or using this Website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services. If you do not agree to these terms, you may not use this Website.

1. General Information

• This Website is owned and operated by CHINT Energy (Pvt) Ltd..
• These Terms & Conditions govern the use of the Website and all transactions conducted through it.

2. Eligibility

By using this Website, you confirm that:

• You are at least 18 years old or have parental/guardian consent to make purchases.
• You are using this Website for lawful purposes only.

3. Use of Website

• You agree to use the Website only for lawful purposes and in compliance with these Terms & Conditions.
• You are prohibited from:
  • Using the Website in any way that violates any applicable laws or regulations.
  • Interfering with the Website’s functionality, security, or integrity.

4. Product Information and Availability

• We strive to ensure that product descriptions, images, and prices are accurate; however, we do not guarantee the accuracy, completeness, or error-free nature of this information.
• Products are subject to availability, and we reserve the right to limit quantities or discontinue any product at any time without notice.

5. Pricing and Payment

• All prices displayed on the Website are in Sri Lankan Rupee (LKR) and inclusive/exclusive of applicable taxes, as specified.
• We reserve the right to change prices at any time without prior notice.
• Payments must be made using the available payment methods provided on the Website.

6. Order Placement and Acceptance

• By placing an order, you are making an offer to purchase the product(s).
• We reserve the right to accept or cancel your order for any reason, including but not limited to errors in pricing, product availability, or suspected fraudulent activity.
• A confirmation email or message will be sent once your order is accepted.

7. Shipping and Delivery

• Orders will be shipped to the address provided during checkout.
• Shipping timelines and costs are provided during the checkout process.
• We are not responsible for delays caused by external factors such as courier issues or customs processes.

8. Returns and Refunds

• Returns and refunds are subject to our Return Policy, which can be found.
• Products must be returned in their original condition and packaging within the specified timeframe to qualify for a refund or exchange.

9. Intellectual Property

• All content on this Website, including text, images, logos, and graphics, is the property of CHINT Energy (Pvt) Ltd. or licensed to us.
• You may not reproduce, distribute, or use any content from this Website without prior written permission.

10. Limitation of Liability

• We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use this Website or our products.
• This includes but is not limited to damages for loss of data, revenue, or profits.

11. User Account

• You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
• We reserve the right to terminate or suspend your account for any unauthorized or unlawful use.

12. Changes to Terms

• We reserve the right to modify these Terms & Conditions at any time.
• Any changes will be posted on this page, and your continued use of the Website constitutes acceptance of the updated terms.

13. Governing Law

• These Terms & Conditions are governed by the laws of Sri Lanka.
• Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts.

14. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact us at:

CHINT Customer Support
Email:info@chintenergy.lk
Phone: +94 11 702 1611
Address: No. 113, Havelock Road, Colombo 05